We contacted the agent about this matter.
He invited us to attend a social event and he apologised to us and said this money is not owed.
19th April 2023
Account Number: UPD10397470
NOTICE OF INITIATION FOR FURTHER ACTION
Dear Mr ****** *******
We act on behalf of Utility Point (in administration). We wrote to you recently with a request of payment of sums owed to our client and note that you have failed to respond. We understand that no formal dispute has been raised in relation to the outstanding sums.
We have now calculated a revised balance which takes interest and late payment compensation into account where applicable. The balance now due is £124.27 and this sum is broken down as follows:
|Account balance prior to applied charges||£74.27|
|Applied charges (late payment fee)||£50|
|Total balance now due||£124.27|
You can pay by credit or debit card by calling 0116 296 1438 or via our secure online portal at https://thebsbco.
Should this matter not be resolved within 7 days of the date of this notice, we hereby advise you that further action will be taken. This may mean door step collection agents are instructed to attend your property or that your credit file may be negatively affected.
If you believe that this matter has already been settled through payment or you have raised a dispute or request for alternative settlement within the last 7 days, please disregard this notice.
Barratt Smith & Brown Limited
Ellie Allsopp – firstname.lastname@example.org
Erin Midgaff – email@example.com
t: 0116 296 1438