I wish to report a theft. Octopus Thieving Bastards steal £2000 from a positive balance.
Fri 5:05 pm +01:00, 8 Dec 2023 1TAP. This is our own account just received after providing meter readings showing normal use.
The meter readings were supplied correctly throughout the period.
This is theft pure and simple. They just don’t want to give us our money back.
MESSAGE TO OCTOPUS THIEVING BASTARDS
Octopus Energy, give us our money back or your name will justifiably be pure shit forevermore.
I kept a sizeable positive balance to see off any winter bills that might increase a little as we’ve installed an air to air heat exchanger recently.
There is nil justification for stealing all the money in the account.
Now we know why they call themselves Octopus – so many hands to rob people with.
There is no Smart meter involved here – this just theft pure and simple.
They are probably all as bad as each other but this takes the biscuit.
A straight theft of £2,000 with no meter reading to justify this action. Be warned.
There are crooks operating masquerading as bona fide energy suppliers.
Octopus that super friendly brand is as bad as any cowboy outfit you could imagine.
Don’t let them get their tentacles into your pockets.
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We’ve had builders in with new doors and windows being installed in November 2023. So our energy consumption zoomed upwards as we were exposed to outside temperatures most days. Octopus are simply lying about the rest. Last month they reduced our payment from 175ish to £56 as we were overpaying on the DD and the account balance was not reducing even in winter. We’ve insulated the house – roof and windows and doors changed, added solar panels, and an air to air heat exchange filtration/ventilation system. I’ll set my wife on these Octopus morons on Monday. They’ll wish they hadn’t bothered us.