TAP. This is our own account just received after providing meter readings showing normal use.
The meter readings were supplied correctly throughout the period.
This is theft pure and simple. They just don’t want to give us our money back.
MESSAGE TO OCTOPUS THIEVING BASTARDS
Octopus Energy, give us our money back or your name will justifiably be pure shit forevermore.
I kept a sizeable positive balance to see off any winter bills that might increase a little as we’ve installed an air to air heat exchanger recently.
There is nil justification for stealing all the money in the account.
Now we know why they call themselves Octopus – so many hands to rob people with.
There is no Smart meter involved here – this just theft pure and simple.
They are probably all as bad as each other but this takes the biscuit.
A straight theft of £2,000 with no meter reading to justify this action. Be warned.
There are crooks operating masquerading as bona fide energy suppliers.
Octopus that super friendly brand is as bad as any cowboy outfit you could imagine.
Don’t let them get their tentacles into your pockets.