Targeted Smart TV Drug Ads Increase Drug Sales
DTC drug ads are getting “smarter” as the years go by, and now marketers are using targeted ads driven by your viewing habits, which are streamed directly to you via your smart TV. DeepIntent, a health care advertising technology company “built to influence patient health and business outcomes,”14 conducted research on consumer behaviors and ad-supported content.
The majority of “connected TV” (CTV), or smart TV, viewers (64%) said they would rather watch ads than pay more to view the content. DeepIntent surveyed 2,900 U.S. adults on self-reported viewing habits and compared it to data gleaned using “automated content recognition (ACR) technology,” which was developed in partnership with LG Ads Solutions, a provider of native ads to LG smart TVs along with “audience targeting data.”15
Their first finding was that while many people believe they’re watching TV via cable or satellite box, most are actually streaming the content via their smart TV — “meaning that more than half of viewers may be watching CTV content without even realizing it,” DeepIntent explained.16
The implication is that they have a greater number of viewers than previously realized to target with their ad campaigns, via not only smart TVs but other devices like your desktop computer and smartphone. According to DeepIntent, doing so is known to influence patient outcomes:17
“DeepIntent … announced its complete integration with LG Ads Solutions’ real-time ACR data repository covering more than 30 million LG smart TVs in the United States. DeepIntent is the first and only demand side platform (DSP) with this capability, offering healthcare marketers unparalleled targeting capabilities for all digital formats, including CTV, desktop, and mobile.
‘For too long, healthcare marketers have struggled to reach relevant audiences at scale. By combining the targeting power of CTV with ACR data, DeepIntent’s patented technology optimizes campaign audience quality and script performance in real-time,’ said DeepIntent Senior Vice President of Analytics John Mangano. ‘Consumer research has proven that this combination influences patient outcomes.’”
27% Asked Their Doctor About a Drug From an Ad
DeepIntent’s research findings revealed that 30% of people said pharmaceutical ads provide helpful information to someone in their household, and 27% spoke to their doctor about a medical treatment after they learned about it from an ad.18
The findings support earlier data from the company, which found that “pharmaceutical ads can empower patients to take a more active role in researching treatments” and “advertising influences patients’ decision to follow through in taking drugs prescribed by their doctors.”19
The most common action that people take after viewing a drug ad is to conduct research, and this research becomes the most important factor in medication adherence — even more than the person’s own previous experience taking the drug. They intend to use targeted ads to increase drug sales even more. DeepIntent CEO Chris Paquette said in a news release, “We have evidence that more relevant advertising drives real results for our clients.”20
Through their partnership with LG Ads Solutions, DeepIntent is using native ads to drive more sales. Another tactic is native content, also known as sponsored content or branded content, which is written by marketers but passes as real journalism. The sponsored content is a media response to banner ads that are widely ignored, ad blocking technology and readers’ almost universal dislike of pop-ups and screen takeovers.
It also fills webpages without the need to pay writers — instead, sponsors pay the media on whose site or in whose publication the content appears. Some of the content is innocuous and even amusing, but other native content like “Could Statins Cut Alzheimer’s Risk?” found on WebMD21 or “How Testosterone Benefits Your Body” is unabashed Pharma marketing masquerading as unbiased information.
Limitless Lobbying, Advertising Budgets
The marketing of prescription drugs, health services, laboratory tests and even disease awareness is big business in the U.S., and spending has been on a steady uphill climb since 1997. That year, spending on medical marketing was $17.7 billion, which rose to $29.9 billion in 2016.22
DTC spending increased the most rapidly, from 11.9% of total spending to 32%. DTC prescription drug ads accounted for $6 billion in spending alone in 2016, which amounted to 4.6 million ads, including 663,000 television commercials, mostly for high-cost biologics and cancer immunotherapies.
Disease awareness campaigns are another type of marketing campaign run by pharmaceutical companies geared at diseases treated by their drugs. Such campaigns rose in numbers from 44 in 1997 to 401 in 2016, with spending increasing from $177 million to $430 million over the same period.
DTC marketing for health services also rose from $542 million to $2.9 billion, with spending increases particularly notable for hospitals, dental centers, cancer centers, mental health and addiction clinics and medical services, such as home health care.23
Aside from DTC advertising, Big Pharma is still marketing directly to health professionals — an area that accounted for the most professional spending, according to a JAMA study on medical marketing in the U.S.24
“Pharmaceutical marketing to health professionals accounted for most spending and remains high even with new policies to limit industry influence,” the researchers, from The Dartmouth Institute’s Center for Medicine in the Media, noted. “Despite the increase in marketing over 20 years, regulatory oversight remains limited.”25
Annual lobbying on pharmaceuticals and health products has been on the rise since 2013,26 and in 2021 the pharmaceutical industry was the top lobbying group in Washington, spending far more than any other industry — $356.6 million.27 Among their top priorities in 2019 was fiercely opposing a bill that would reduce drug costs,28 and, another eye-opening statistic — nearly 60% of Big Pharma’s lobbyists are former government employees.29
So, when you see an advertisement for a drug on TV or your computer, resist the urge to believe that it’s there to help you and see it for what it really is — a marketing tactic with the sole purpose of increasing sales for the drug industry.