I’ve started with a new strategy against aggressive mask enforcers working for corporate businesses like Costa, Starbucks and so on.
The idea is, once they start their procedure to put pressure on you, let them carry on to the point they get confused. As in…
They wrongly start off with “Have you got a mask with you?
You answer is – ‘No’ followed by silence.
On their training courses they are told to expect more than just ‘No’, so they don’t know what to say next.
The cafe manager I had today looked cross and added, ‘If you don’t wear a mask and are not exempt, we can refuse to serve you.’
Answer simply – ‘Okay.’ Followed by silence. Now they have no idea what to say or do and are totally confused.
If they refuse to serve you without finding out or asking if you are exempt you can sue.
Best thing is to wait and see if they can compute what to say next, which is of course entertaining.
Only reply to the question,’Do you have a mask?’ with ‘No’ and ‘Are you exempt? with ‘Yes’.
Otherwise keep silent. If they refuse to serve you, threaten legal action immediately.
If they ask, ‘are you exempt?’ I always reply politely, ‘Yes.’
But don’t reply to any other question or prompt, after saying you do not have a mask.
If they refuse to serve you without asking you about exemption first, you have a case against them, possibly winning £7000 in damages.
If they refuse to serve you knowing you are exempt, you can head straight to court ready to collect. Their insurers will soon grow tired.
Ask them to repeat the refusal, and confirm on camera and in writing. ‘Are you quite sure you are refusing to serve me?’
I would repeat that to them a few times. Try to have a witness nearby.
They should always ask first ‘Are you able to wear a mask?’. This would save them a lot of time, stress and probably money.
Small cafes privately owned should take note, and ask the right question first, which is ‘are you able to wear a mask?’
They will soon find more customers coming to them who are fed up with the bullying attitudes trained into staff by corporate businesses.
Don’t complain. Keep silent and sue the ‘bejezus’ out of them. You’ll soon find a change in their behaviour.