Banks become extension of the State. They record all conversations taking place within branches.

34.  Your Information
We will not disclose Customer Information to anyone, other than where:
•   we are legally required to disclose;
•   we have a public duty to disclose;
•   our, or a third party’s, legitimate business purposes require disclosure;
•   the disclosure is made with your consent; or
•   it is disclosed as set out in this section 
Collection of customer information
34.1. Members of the HSBC Group may collect, use and share Customer Information (including information about you, your transactions, your use of our products and services, and your relationships with the HSBC Group). Customer Information may be;
•   requested by members of the HSBC Group or on their behalf;
•   collected from you directly, from someone acting on your behalf, or from anywhere else eg, credit reference
•   combined with other information available to members of the HSBC Group.
Use of customer information
34.2. We will process, transfer and disclose Customer Information to:
•   provide you with Services;
•   deal with any of your transactions;
•   meet Compliance Obligations
•   perform Financial Crime Risk Management Activity;
•   collect any money you owe us;
•   perform credit checks and obtain or provide credit references;
•   enforce or defend the rights of a member of the HSBC Group;
•   meet the internal operational requirements of members of the HSBC Group (including, for example,
    product development, insurance, audit and credit and risk management);
•   manage our relationship with you (including marketing and marketing research if you agree to them); and
•  &nbspverify your identity.
Sharing customer information
34.3. When we use Customer Information as set out above, we may transfer and disclose it as follows:
•   to any member of the HSBC Group and anybody who provides services to them or their agents;
•   to any Authorities;
•   to persons acting on your behalf, payment recipients, beneficiaries, account nominees, intermediary,
    correspondent and agent banks, clearing houses and clearing or settlement systems;
•   to other financial institutions, fraud prevention agencies, trade associations, credit reference agencies and
    debt recovery agents;
•   to any introducing broker whom we provide instructions or referrals, or from whom we receive them;
•   to any third party in connection with any reorganisation, sale or acquisition of any HSBC Group member’s
•   to any third parties we use to provide banking and card services to you; and
•   to third parties for marketing purposes where you have consented to marketing.
The above Recipients may also use, transfer and disclose Customer Information for the same purposes and they may be in countries where data protection laws do not provide the same level of protection as in the UK. However, whether it is processed in the UK or overseas, Customer Information will be protected by a strict code of secrecy and security which all members of the HSBC Group, their staff and third parties are subject to.
34.4 Your responsibilities
•   You must tell us in writing about any changes to Customer Information provided to any member of the HSBC
    Group within 30 days of the change.

•   You must promptly provide any Customer Information requested by any member of the HSBC Group.

•   Before you provide any Personal Data or Tax Information about a Connected Person to a member of the
    HSBC Group, you must first tell them about, and obtain their agreement to, their information being
    processed, transferred and disclosed as set out above. You must also tell them that they can access and
    correct their information. You alone are responsible for complying with your tax obligations (and Connected
    Persons are responsible for complying with theirs), such as payment of tax and filing of tax returns, in all
    countries where those obligations arise and relating to the opening and use of accounts and Services
    provided by members of the HSBC Group.

Some countries’ tax laws may apply to you even if you do not live
    there or are not a citizen of that country. No member of the HSBC Group provides tax advice or is
    responsible for your tax obligations in any country including in connection with any accounts or Services
    provided by members of the HSBC Group. You should seek independent legal and tax advice.

34.6. What happens if you don’t meet your responsibilities?
If you:
•   do not promptly respond to our requests for Customer Information; or
•   do not agree that we can disclose, transfer or process Customer Information in accordance with this ‘Your
    Information’ section (other than for marketing or market research purposes); or
•   if a member of the HSBC Group suspects Financial Crime; then we may:
•   be unable to provide all or part of the Services to you and can end our entire relationship with you;
•   take necessary steps for any member of the HSBC Group to meet the Compliance Obligations; and/or
•   block or close your account(s). If you do not give us Tax Information about you or a Connected Person when
    we request it, we may make our own decision about your tax status. This may result in us reporting you to a
    Tax Authority, withholding any amounts from products or services you have with us and paying those to the
    appropriate Tax Authority.
34.7 Accessing your information
You can make a written request for a copy of certain personal records we hold about you. The current fee is £10.00 per request from each individual.
34.8 Actions we take to prevent financial crime
Members of the HSBC Group may carry out Financial Crime Risk Management Activity. Exceptionally this may result in members of the HSBC Group delaying or refusing either to process a payment or your instructions, or to provide all or part of any Services to you.
No member of HSBC Group shall be responsible to you or any third party for any loss incurred as a result of any member of the HSBC Group carrying out Financial Crime Risk Management Activity.
34.9. Credit reference and fraud prevention agencies
We may share information with credit reference agencies:
•   If you apply for a current account or credit, we may use details of your credit history to assess your ability to
    meet financial commitments.
•   About how you manage any current accounts or borrowing from us.
•   If we make demand for repayment of a debt and you do not repay the amount owing, or make and keep to
    acceptable repayment proposals within 28 days (provided there is not a genuine dispute about the amount
    you owe). This may affect your ability to obtain further credit. Credit reference agencies record details which
    will form part of your credit history regardless of whether you proceed with your application for an account or
    borrowing. If you make several applications within a short period of time this may temporarily affect your
    ability to obtain credit. If you make a joint application for a current account or credit, an association linking
    your financial records with those of the other joint applicant(s) will be created by credit reference agencies.
    The credit history of your ‘associates’ may be taken into consideration in any future application for credit.
    This association will remain in place until you file a ‘notice of disassociation’ with credit reference agencies.
    More information is set out in our leaflet “Credit Scoring, Credit Reference and Fraud Prevention Agencies”
    available on our website, from branches or by calling 0800 587 7008 (textphone 0800 028 3516). Please
    also call this number if you want details of the credit reference and fraud prevention agencies we use. Lines
    are open 8.30pm to 6pm Monday to Friday, excluding public holidays.
34.10. Information we may store on your computer
When you use any device to access HSBC Group websites, information may be stored and accessed on your device:
•   to improve your experience;
•   to improve the functionality security and performance of those websites;
•   to provide you with marketing;
•   to provide us with information about how those websites are used and how you arrive at those websites;
•   to ensure that marketing information displayed to you when you use HSBC Group websites is more likely to
    be relevant and of interest to you.
If you receive emails from or on behalf of the HSBC Group, they may include technologies to track, for market research purposes, if you open the emails and if you use internet links within them. Further information on our cookie policy, website terms and privacy statement can be found on our website
34.11. Other ways we can use your information
To ensure that we carry out your instructions accurately, to help us improve our service and in the interests of security, we may monitor and/or record your communications with us such as telephone calls and conversations in branches. In the interests of security and preventing crime we may use closed-circuit TV in and around our premises for the monitoring and collection of sound and/or visual images. All recordings remain our sole property.
We may make and keep copies of identification evidence that you provide.
If you change your mind about receiving marketing information or about participating in market research you should tell us.
This clause 34 will continue to apply even if this agreement is ended by you or us.
The Tap Blog is a collective of like-minded researchers and writers who’ve joined forces to distribute information and voice opinions avoided by the world’s media.

3 Responses to “Banks become extension of the State. They record all conversations taking place within branches.”

  1. Anonymous says:

    People versus banks. Yesterday a car bomb exploded outside Bank of Greece in Athens

    Last night Keiser Report on RT (Episode Burning Banks) had an interesting guest. An artist called Alex Schaefer who paints pictures of banks on fire. One sold for $25,000 on ebay. He paints a picture of HSBC on fire – 14 minutes into video.

  2. Anonymous says:

    Coming to Grips With Our Not-So-New Surveillance State

    Since 2000, the American political system has been rocked by the crash, 9/11, the wars in Iraq and Afghanistan, Hurricane Katrina, the financial collapse, the housing crash, bailouts, and now, Edward Snowden’s revelations of vast government surveillance that served as an unknown institutional backdrop to much of it. Considering the last fourteen years, it’s time we begin trying to understand the relationship between people with lots of guns and people with lots of money.

    When I think about surveillance in American culture, I usually start with a literary metaphor, the great American novel, The Great Gatsby. This is a story about Jay Gatsby, a man who grew up poor, made a fortune as a bootlegger, and then built up a myth about how he came from a wealthy family so as to attract the love of his life. It’s a story about identity, and reinvention, the mystery of who we really are.

    If F. Scott Fitzgerald wrote The Great Gatsby today, it would be a very different book. Well, it wouldn’t be a book at all. It would be a one-page story about a guy who made up a bunch of lies about himself, and then someone ran a credit check.

    To me, that’s what it means to live in a surveillance society. Basic parts of the American story, such as the right to be forgotten, to reinvent yourself — these disappeared over the last sixty years, without a genuinely open debate, as institutions justified by the Cold War became institutions justified by the War on Terror.

    What Snowden has given us is the opportunity to really have this debate, anew.

    So I want to talk about four myths of the modern surveillance society in which we find ourselves. I define surveillance state as a state in which personal record-keeping is automated and controlled by well-capitalized politically connected institutions.

    Read more:


  3. Anonymous says:

    What I don’t understand is ‘who’ sits there listening to it all? That must be one hell of a boring job!
    And, if they only record it for future reference then how long do they keep it for before deleting it? What good is a voice recording of banking or any internet usage for that matter of people after they die?

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