Enclosed link to appalling story of an elderly lady, who was also suffering from dementia – admitted to a nursing home for 2 weeks respite.
I would like to add, that people admitted to nursing homes can (and do sometimes) refuse foods/ fluids, such is the nature of dementia/ being transferred to alien environment, with subsequent increase in confusion and fear. However, any Home has a duty of care to manage and monitor this closely, with any evidence of deterioration in health, being acted upon swiftly.
However, no medical interventions were sought – which is clearly neglectful.
The Nursing Home Owner did not accept liability however, instead settling an out of court sum of £25,000:
Gareth Nixon-Moss, director of County Care Homes, said: ‘The home has been cleared of any neglect by all the professional authorities and this matter was treated as a nuisance claim to avoid legal fees without accepting liability whatsoever.’
I would like to take this opportunity, to share with your readers, the role of the Care Quality Commission, which can be read in full, on their website below:
In essence, they are an independent national regulatory body, who have the powers to – fine, suspend admissions to nursing home, suspend or cancel the home’s registration.
In my experience, nursing home managers *quake in their boots* at the mere thought of relatives complaining to theCare Quality Commission, as they also publish reports on the standards (including inspections) of care/ nursing homes., which is then available for the public (including potential clients/ relatives) to see.
Yes, it can and does, impact on ‘business’.
In the case of the poor lady in the article – her relatives complained to the Care Quality Commission, who then alerted the local County Council’s safeguarding team.
The lady’s relative involved solicitors, whose involvement would seem to have resulted in the out of court financial settlement.
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