If the NHS is the envy of the world the world is bonkers
Weeks later it emerged that the regulator had spent millions of pounds on plush refurbishments, staff junkets, Raymond Blanc meals and, staggeringly, more than £300 on Krispy Kreme doughnuts.
In September the CQC annual report said it carried out 15,220 inspections in the previous year. It admitted later it was only 7,368.
Up to 16 babies and two mothers are feared to have died between 2001 and 2012 because of poor care at the maternity unit at the Barrow-in-Furness hospital, part of the University Hospitals of Morecambe Bay foundation trust.
The shocking Winterbourne View revelations came after staff at the care home were secretly filmed by the BBC’s Panorama programme pinning down residents, slapping and taunting them. Experts described it as ‘torture’.Later it emerged that a nurse at Winterbourne had alerted the CQC but had been ignored, forcing the regulator to admit it had made an ‘unforgiveable error of judgment’.
“I have had to take it on the chin. Anybody who runs a public agency is held up to scrutiny. I am going to be challenged and I am going to be criticised. It goes with the job. As a regulator for health and social care, people have high expectations and when public services go wrong, it is natural that we are held up to scrutiny.”
“I am very proud of all that we have achieved, but particularly the Performance and Capability Review as it recognises that we have managed to bring the entire health and social care sectors under a new regulatory system. It is a regulatory system that is based on dignity, rights and care needs and it is very much a patient-centred regulatory system.”
I am looking forward to relaxing for a bit. I have been working for 36 years and my 27-year-old son has told me ‘you need to put your feet up, Mum’.”