Mugged by Apple. £100 a day spent by a 4 year old.

My four year old saw me key my Apple password while we were house-moving, and started buying computer games.  The first one cost 69p.  Oh well.  I thought.  That’s good value to keep him occupied.

What I didn’t realise that it charges every day!  Also the more sections he opens the more 69p’s get invoiced.  The daily bills started climbing from 69p to yesterday  £13 …….

Today’s bill has stepped up to another level.  £90  !!!!!!!

Needless to say, the laptop is now confiscated.  My wife has changed the Apple password and computer games are history permanently in this household.  But what is the system?  Are they able to charge 69p every day ongoing for each game he’s joined.  It’s nightmarish.  We are very worried.  How do we stop the bills coming in?

Message to others – be warned.   On the other hand It’s nice to have him back with us again.  He’d become an angry birds addict in a week.

CHRIS EVERARD writes   –    People who love MACS should be careful now… SInce STEVE JOBS died, all sensibility which has made APPLE COMPUTERS the leading best machines in the world – has been replaced – by a cartel with links to the intel/PC industry. The new LION operating system must be AVOIDED at all costs – best to purchase a slightly older second hand MAC with SNOW LEOPARD or LEOPARD OSX – the new LION system has no Folders like a normal desktop, but divides your files into un-named ‘EVENTS’. It deliberately thwarts your attempts at organising your photos into neat folders and deliberately messes up the hierachy of files. BE CAREFUL. Now STEVE JOBS is not there to protect us, MAC USERS will be fed to the LIONS of the ILLUMINATI! — with Chad Buchanan and 10 others.

COMMENT –

Possibly down to what is called “in-app purchases”, which is the subject of a lawsuit in the US?

– http://www.pcadvisor.co.uk/news/software/3351716/parents-beware-hidden-iphone-ipad-app-costs/

Although it is about the smaller iWotsits.

Extract:

“One parents’ group, led by attorney Garen Meguerian, claims that it’s too easy for children to spend money on in-app purchases without their parent’s knowledge.

“Apple had called for this case to be dismissed, as there is an iOS “child friendly” option that enables parents to turn off in-app purchases. But US District Judge Edward Davila has given the hearing the go ahead. Apple is expected to submit a legal defence for the case May 24.

“Apple argued that although the children purchased the extras, the relevant contract was the terms of service in place between the parents and Apple. The terms of service placed responsibility for unauthorized use of log-in credentials on the end user; therefore, Apple argued it was not responsible for the in-app purchases. The parents argued that each in-app purchase was a separate and voidable contract that may be disaffirmed by the parent or guardian.”

Some more:

– http://www.neowin.net/news/apple-facing-class-action-suit-over-childrens-app-bills

– http://www.cbc.ca/news/yourcommunity/2012/04/should-apple-be-held-responsible-for-apps-that-lure-kids-to-spend.html

– http://www.moneysupermarket.com/community/forums/p/51421/anyone-been-stung-by-apple-bait-apps-211928.aspx

In its own inimitable way, Sweden is legislating to ban them:

– http://www.loc.gov/lawweb/servlet/lloc_news?disp3_l205403328_text

Extract:

“In making its recommendation, the report cited a case highlighted by the local press in April 2011, when two young brothers, six and seven years old, spent SEK50,000 (about US$7,600) in connection with the Smurf Village game, which their mother had purchased for them for seven kronor from the Apple iTunes store before a family road trip. Once the children were playing the game, however, unbeknownst to the mother, it became possible for them to make purchases without the use of a password. It was only after “a flood of payment messages started to flow in” from the App store that the parents realized they had a problem. (Id.; Kids’ iPad Gaming Binge Costs Parents Thousands, THE LOCAL (Apr. 7, 2011).) In the end, after negotiations, the parents were not required to pay for the purchases. (Sweden Mulls Law on Kids’ Phone Spending.)”

This also mentions scam apps, but again covers smartphones:

– http://www.lovemoney.com/news/scams-and-rip-offs/scams/15833/the-smartphone-app-scam

TAP – I’m with the parents.  The answer is, you think you’ll trust the provider as a reasonable sharer of responsibility.  In fact, of course you can’t trust them.  Don’t be stupid.  They’re all crooks as we found out with the smartphone scam I fell victim to in the Philippines.  I am never going to have a contract on a  phone again, or  allow any downloads on a computer requiring a password.  If that means no computer games and so on, that’s all to the good.  They destroy family life as well as emptying your bank account.  Apple are no better than all the other scammers.  Money now is their only religion.  I should have realised.

The Tap Blog is a collective of like-minded researchers and writers who’ve joined forces to distribute information and voice opinions avoided by the world’s media.
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4 Responses to “Mugged by Apple. £100 a day spent by a 4 year old.”

  1. Anonymous says:

    Possibly down to what is called “in-app purchases”, which is the subject of a lawsuit in the US?

    http://www.pcadvisor.co.uk/news/software/3351716/parents-beware-hidden-iphone-ipad-app-costs/

    Although it is about the smaller iWotsits.

    Extract:

    “One parents’ group, led by attorney Garen Meguerian, claims that it’s too easy for children to spend money on in-app purchases without their parent’s knowledge.

    “Apple had called for this case to be dismissed, as there is an iOS “child friendly” option that enables parents to turn off in-app purchases. But US District Judge Edward Davila has given the hearing the go ahead. Apple is expected to submit a legal defence for the case May 24.

    “Apple argued that although the children purchased the extras, the relevant contract was the terms of service in place between the parents and Apple. The terms of service placed responsibility for unauthorized use of log-in credentials on the end user; therefore, Apple argued it was not responsible for the in-app purchases. The parents argued that each in-app purchase was a separate and voidable contract that may be disaffirmed by the parent or guardian.”

    Some more:

    http://www.neowin.net/news/apple-facing-class-action-suit-over-childrens-app-bills

    http://www.cbc.ca/news/yourcommunity/2012/04/should-apple-be-held-responsible-for-apps-that-lure-kids-to-spend.html

    http://www.moneysupermarket.com/community/forums/p/51421/anyone-been-stung-by-apple-bait-apps-211928.aspx

    In its own inimitable way, Sweden is legislating to ban them:

    http://www.loc.gov/lawweb/servlet/lloc_news?disp3_l205403328_text

    Extract:

    “In making its recommendation, the report cited a case highlighted by the local press in April 2011, when two young brothers, six and seven years old, spent SEK50,000 (about US$7,600) in connection with the Smurf Village game, which their mother had purchased for them for seven kronor from the Apple iTunes store before a family road trip. Once the children were playing the game, however, unbeknownst to the mother, it became possible for them to make purchases without the use of a password. It was only after “a flood of payment messages started to flow in” from the App store that the parents realized they had a problem. (Id.; Kids’ iPad Gaming Binge Costs Parents Thousands, THE LOCAL (Apr. 7, 2011).) In the end, after negotiations, the parents were not required to pay for the purchases. (Sweden Mulls Law on Kids’ Phone Spending.)”

    This also mentions scam apps, but again covers smartphones:

    http://www.lovemoney.com/news/scams-and-rip-offs/scams/15833/the-smartphone-app-scam

  2. wasp says:

    Hi Tap, I looked your Blog up on e-Buzzing, as it’s been Fluxional, lately, & it came up at position 609, so what the hell is going on.

    I wouldn’t have thought it not possible to drop in the Ratings, that much, as I believe you were c.a.100 about a week ago.

    They must be Diverting a Lot of Net Traffic, don’t you think?

    REGARDS ……. WASP

  3. Tapestry says:

    Yes. I think since the trolls arrived, we’ve been ‘fixed’ good and proper. Not to worry. They own the Internet. Why didn’t they close us down earlier?!

    We can see that without intervention we’d be a top twenty blog. That is hardly Going to be permitted.

  4. Anonymous says:

    Tim says hi…

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